Support

Having trouble with the game, found a bug, or want to report or remove a leaderboard name? Write to us and we'll help.

Report an offensive leaderboard name

Player names are checked against a word filter before they are sent. If one still gets through, choose "Report a leaderboard name" in the form (or email us with the subject Report a name), with the name as shown and roughly when you saw it. We aim to review reports within two working days and remove names that break the rules. Repeat offenders are removed from the leaderboard.

Remove my name

To have your name and scores removed from the leaderboard, tell us the name you used. No account or personal details are needed.

Quick fixes

• No sound: check your media volume and Bluetooth output, then open Music & Sound in the game menu. Try resuming the game if you have just returned from another app.
• Leaderboard will not load: it needs an internet connection. The game still plays offline and sends your score when you are back online.
• Game looks wrong after an update: close the app completely and open it again.

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